WE RESPECT YOUR PRIVACY

As a visitor to twopaddocks.com, you don't have to worry about your privacy. There's a limited amount of information we can collect without having you answer a few questions. We automatically collect only the domain name (IP address), but not the e-mail address, of visitors to our site. If you want to hear from us, you have to tell us you want to hear from us and provide a way for us to contact you.

HERE'S HOW WE USE THE INFORMATION

We use the information you give us to provide the service or products you requested; to enable us to contact you back; to provide you with information about related products and services; to improve our web site and for development of new products and services. We will never rent or sell our customer list.

COPYRIGHT INFORMATION

The contents of this Web site are copyright 2023, Two Paddocks Ltd. All rights reserved. Two Paddocks Ltd., PO Box 506, Alexandra, Central Otago, New Zealand.

Two Paddocks® is a registered trademark of Two Paddocks Ltd. Other marks may be mentioned herein that belong to other companies.

Every effort possible has been made to provide accurate information on this web site. However, Two Paddocks makes no expressed or implied warranty with respect to the accuracy of the information presented.

TERMS AND CONDITIONS FOR WINE CLUB & WINE PURCHASES

By searching or purchasing products via this website you accept and agree to be bound by the terms and conditions listed. These terms and conditions may be amended by Two Paddocks Ltd at any time by posting amended or replacement terms and conditions on this website.

PRIVACY POLICY

We respect the privacy of our customers. We will not at any stage sell or rent your personal information to any third parties. If you agree to sign up to our wine club or mailing list; your details will be added to our database to receive updated information. Any personal details collected by Two Paddocks Ltd are stored in a private database.  You have the right to access your own personal information and to correct or delete any personal information from the database and can be removed from the mailing list at any time if you wish by emailing us at [email protected].

SALE AND SUPPLY OF ALCOHOL ACT 2012

Two Paddocks Ltd is the holder of an 'off licence' as defined in the New Zealand Sale and Supply of Alcohol Act 2012, and as such is legally authorised to promote, sell and deliver wine for sale via online or by mail order.

It is illegal for us to sell liquor to anyone under the age of 18. It is illegal to buy liquor when under the age of 18. It is also illegal to make a false declaration of age in order to purchase liquor. It is against the law to use this site to purchase liquor if you are under 18 or to knowingly supply those that are under 18.

DELIVERY POLICY

Within New Zealand wine will endeavor to be dispatched within two working days of credit card funds being authorised or internet banking payment being made. Orders are sent via courier and may take up to a further five working days to be delivered to some areas. Signature on delivery is required unless permission to leave is given at the time the order is placed. 

We can dispatch to a number of international destinations, additional freight costs will be incurred.  Freight costs are applied to your order when selecting your shipping location.   Should you require more information on these destinations and/or costs please contact us on +64 (3) 449 2756 or email [email protected].

RETURNS AND REFUND POLICY

Two Paddocks makes every effort to ensure that your purchases reach you in top condition. If you have any questions or concerns about your purchase, please contact us at +64 3 449 2756 or email [email protected].

PAYMENT POLICY

Payment can be by Visa or Mastercard credit card or by internet banking. All prices are in New Zealand dollars, inclusive of GST at 15%. Every purchase is subject to the laws of New Zealand.

CREDIT CARD SECURITY

Two Paddocks Ltd does not retain any credit card information provided by our customers. All transactions are completed through a secure payment gateway DPS / Payment Express. Our payment providers are committed to data security and use a variety of technologies and procedures to help protect personal information from unauthorised access. (review their Privacy Policy).

WINE CLUB

Membership of the Private Paddock is FREE but you will need to commit to maintaining your membership for the minimum period of one year - ie: two shipments.  After one year if you decide you no longer wish to be a member you can cancel your membership by writing to us at least two weeks prior to a shipment.

The Private Paddock Wine Club orders will be priced in New Zealand $ (dollars) and will include New Zealand GST (Goods and Services Tax). 

Free delivery within New Zealand for case orders and a courier charge of $10 South Island / $12 North Island for orders under 12 bottles. 

Private Paddock Wine Club members will receive two shipments of wine per year, in Autumn (March/April) and Spring (September/October).